Showing posts with label Ethics. Show all posts
Showing posts with label Ethics. Show all posts

Friday, December 18, 2009

Week 11: Free Software vs Open Source

There are several expressions in use in the field of software licensing to describe the software and its conditions to use. Open source and free software are two approaches which are often confused. To compare to the proprietary software these two stand at one side but still they are not the same.

The founders of open source approach did not approve all the ideas of Richard Stallman - the founder of free software approach - and started their own initiation.

In 2002 to ZDNet interview Richard Stallmann has stated his view to the differences between the free software and open source approach:
The open-source movement differs from the free-software movement in that they never say we're entitled to these freedoms -- the freedom to study and change and redistribute. They never say it's particularly wrong for software to be proprietary; they say they don't particularly like it. They would rather that software is not proprietary, but they will never say that it's wrong. Whereas we in the free-software movement say our freedom is at stake here; don't you dare try to get us to use proprietary software. I don't want it in my life.

As I get it, both open source and free software enthusiasts are producing software to be used with no fee, with openly shared source and peer production. Both agree that you can make business with your products (meaning also to sell them) but not to make it proprietary. A great difference is that free software supporters do not agree with any kind of proprietary software but the open source supporters do not fight against it.

Week 10-2: Copying restrictions

With emergence of digital information making copies and distributing it has become very easy and prevention of it much more complicated. Big companies profiting from proprietary distribution have come up with numerous ways to fight for their income and rights to their products. Is it the question of digital rights or digital restriction? Are the restrictions useful?

One can agree to the need to protect the income and rights to products and the will to restrict unauthorized copying by the corporations - it is their money they will lose. "Their" in the meaning that they have already counted on it and the law formally is still on their side. But as the world is changing an intellectual property regulations under question by already great amount of users, the things have changed ant the corporations need to come up with new measures.

Tapscott and Williams in Wikinomics bring an example of Sony Corporation programming the restriction of three copies per OS user on their discs. The user playing the disc did not know that a piece of software was installed automatically to send information back to Sony where as more personal information was sent than on the copying process. Sony argued that no harm was done and a regular user had no idea anyway what was going on, so it did not hurt. The discs wre called back from market butthousands of users were already "infected". This is a measure for the company that goes way too far and for the company will be worse rather than useful as it will not be a secret for long.

The restrictions made are not acceptable the users today and the ways to go around are found. To protect against massive unauthosized copying some other new measures must be found while the restrictions that interfere to users rights and privacy won't stand still. With growing community of free and open-source software supporters and the new generation of people growing in digital world the corporations also need to find new ways.

Review of wiki on "Advertising in Video Games"

This is a post to review a group-wiki "Advertising in Video Games". The review covers the content, argumentation and formal side of the wiki.

I start with what I see first when looking at the wiki - the way the wiki is built and presented by the group. The front page consists of the list of group members followed by the title of their section of the article. From this list understanding the structure and the logic of the article is not as easy as could be - there is no logical sequence of the parts, no correct table of contents.

Derived from the tool used - Wikiversity - the wiki parts have good functional side of the content and referencing. It is easy to move inside the article and to see the references using the links. Again there is a weakness in the consistency while authors do not share the approach to references and use different styles for that. Not all the authors have made use of the wikiwersity functionality concerning the referencing.

Content

The wiki contains the following articles:
  • History and the involvement
  • The business of the in-game advertisement
  • In-game advertising on mobile
  • Impact of video games advertising - introduction and review
  • Types of financing development of the games and players attitudes toward in-game advertising
History and involvement gives overview of the beginning and first advertisements appearing in games. The content is brief but comprehensive to get the understanding of the birth and following development and the ways the advertisements are used. The discussion ends up with examples of profitability to companies, developers as well as the players. The section could be better structured and have some subtitles to clarify it. The references of this part are in wiki style but not enough detailed, as the reference section give no hint to the web page listed.

The in-game advertising business section is well-built, has logical sequence and structure with subtitles. It includes target audience, numeric data about the market and different types of advertisement. The section sums up both the benefits and the controversies or weaknesses. There are some factual controversies between two authors, which indicates lack of collaboration of the authors.

In-game advertising on mobile is probably the latest approach of the field and well covered by the author. It seems to me it could be better structured or structured some other way around while the article contains several very short subtopics which could be connected to one. The whole part is a bit shorter in comparison to other authors, but it is also reasoned while being a new field and additional information on that is surely to be growing fast in coming years.

Impact of video games is a long and thorough section. The introduction is very long in comparison to other parts and could have been either shorter or left aside in cooperation with other team mates who also covered the introduction to the field. The main topic comes at the second part of the article and is covered fully and is a very interesting reading.

Players attitudes and financing development gives a lot of interesting information. Even if the connection between title and contents stay somehow confusing all together, the content is very good. The questions raised are well answered and reasoned. References are well formed and used.

All authors have reached the goal of giving thorough overview of their topic and reasoning the argumentation. The reader can find sufficient facts about the development of in-game advertising, reasons behind it, different ways of placing the ads as well as the aimed audience and their attitudes toward the games with several kinds of ads.

To point out the main weakness and strength would be - lack of coordination and cooperation on covering the topic as a whole on the one hand and giving great amount of information and analyze the variety of sides of the field.

It was very good reading and for sure with some more effort on cooperation and integration a great consistent wiki article could be constructed.


(I am aware that the group did not know there was a request for a consistent article worked on as a team, therefore their approach was not wholesome. Even though I give my critique/opinion based on how I understood the task.)

Sunday, December 13, 2009

Week 10-1: The future of software licensing

The task is to predict the future of software licensing landscape in 2015... It is already in 5 years. During last five years the new version of GNU GPL was released and the amount of open-source free software has risen. Proprietary licenses stand for many products and are also widely used, in the meantime also violated. Which changes could be faced and in which direction the licesing will develop?

As the amount of people respecting the idea of free software is growing, the amount of software and products under free licenses will also grow. Even Microsoft has made an effort to step closer to the approach with its Shared Source Initiative, even though it is not so much evaluated by the enthusiasts of open source and free software.

I believe that the majority new comers would go towards open source and free software licensing and try to benefit the project from the collaboration with other programmers. But in five years time the proprietary licenses will not disappear. I guess the stand between those different licenses will change towards more free licensed software emerging but the usage of big proprietary software (like those of MS) will not drop drastically.

Thursday, December 10, 2009

Week 9-2: The Millenium Bug in WIPO Model

The science business case described in the lecture was the publishing of academic journals and other materials which end up being too expensive for wide audience. As not everyone will be able to reach the materials, it has and effect on the digital divide.

I was in search of additional examples and read my course mates blogs and I must agree with the examples of medical patenting, academic and other publishing by Jakob, Norbert and Maibritt. The medical sphere might be not exactly digital divide case, but the controversy in the industry is great indeed.

What I could point out in addition is the publishing and availability of encyclopedias. I came to it while reading Benkler's chapter on The Freedom of Culture from the Wealth of Networks. According to Benkler there are six commercial encyclopedias online from which one is available for no fee - the Columbia Encyclopedia.

To take into account the fact that in academic writing Wikipedia is not a valid source to add to references, the students need the access to the academic encyclopedias. And if those are the best source of information to any citizens, having no free access therefore could be taken as a reason for increasing digital divide.

But I must say that as we do have Wikipedia, in my opinion, there will not be a bigger digital divide in that reason only. Wikipedia can fill the gap and be even more diverse, thorough and up-do-date than the commercial encyclopedias developed by selected authors.

Tuesday, December 8, 2009

Week 9-1: Free Licenses - GNU GPL

GNU General Public License developed by Richard Stallman in 1989 (second version in 1991 and third in 2007) is used for 70% of free software projects. My opinion on the GPL using SWOT analysis model:

Strengths
One of the strengths I find is having authorship in the focus. A developer shares the work on grounds of public license and should be appreciated as well as any other who will contribute to produce something more of it. The support to spread the modified codes as much as possible whereas GPL assures that patents cannot be used to render the program non-free assures the author that the development and usage of created product or piece continues it the desired way and there will be no situation where the genuine author of a piece will be faced with a license fee in the future.

Weaknesses
There do exist weaker versions of the license giving allowance to some parts becoming proprietary. As it is a development probably derived from the need, it must be useful and valued, but it seems to be against the initial idea of no proprietary products to be produced of codes under GPL. This is a step towards what the license aimed to avoid.

Opportunities
Through free circulation and development and again ongoing circulation of new pieces and codes, the community of developers and supporters of free software and public licensing grows and becomes stronger. The growing community can become a strong base for new innovative solutions born through the collaborative knowledge developed also thanks to the licensing systems that support it.

Threats
As the latest version was released in 2007, earlier users have still stayed to the version 2. It indicates the unwillingness to go with the changes in the known license. Therefore it may become a threat as well as the competing licenses in the field.

Monday, December 7, 2009

Week 8: Anglo-American vs Continental European

The two main systems for protecting intellectual products - Anglo-American and Continental European school of Intellectual Property - have long been considered as totally different, but since 1989, when U.S also signed the Berne Convention they have formally become quite similar. The big difference lies mainly in the idea behind the development of those laws.

The Berne convention states that a creator owns the rights to his/her works at any stage (a sketch or finished piece) with no formality and in addition to economical rights, gains also certain moral rights to it. These were the main points that U.S did not want to follow.

Another difference lied in the period of protection granted. In Continental-Europe model the minimum has been the lifetime of the author plus seventy years, whereas in Anglo-American system (in Universal Copyright Convention created after WWII) the minimum was set at twenty-five and maximum at fifty-six years since the first publication.

As the need of equalization of the rules was realized due to the export of works between different countries, U.S started making modifications (1950's-1970's) in order to join the Berne Convention. Main changes towards joining were: dispensing the Manufacturing Clause, change the period of copyright protection to author's lifetime plus fifty years. Only as late as 1988 did they agree to drop the copyright formalities and finally "join the club".

The weakness of the Berne system is the suing part, as detecting moral rights and the absence of protected works database make it complicated. For the strongest and clearest protection of ones works, it is benefitial to use the registration under copyright sign. The rights of an author are protected universally also without the sign if one can prove to be the genuine author, but to evaluate and request recovery of moral damages still stays more complicated than this of economical damages.

Wednesday, November 18, 2009

Week 7: The Author vs the Information Society

Brian Martin discusses in the 3rd chapter of his book 'Information Liberation' the reasons behind Intellectual Property and the regulations associated to it as well as the strategies for change in the field.

Patents, copyright and other legislation are created to protect the authors right to it and to guarantee economical support or benefit to endorse further work. But who support (or benefit from) the intellectual property the most? The most powerful governments and the largest corporations.

With technological developments and the emergence of World Wild Web, the control over spreading intellectual property is losing its point. The change is needed and the crowd against the constraints growing. Martin gives his perspective to intellectual property and its alternative:
"The alternative to intellectual property is straightforward: intellectual products should not be owned. That means not owned by individuals, corporations, governments, or the community as common property. It means that ideas are available to be used by anyone who wants to."
His strategy to change consists of following steps:
  • Change thinking
  • Expose the costs
  • Reproduce protected work
  • Openly refuse to cooperate with intellectual property
  • Promote non-owned information
  • Develop principles for crediting intellectual work
These points are rather radical all together. I agree to the idea that the way we think of things and therefore frame them makes change in legislation and it is a way to go around the property. Exposing the costs makes sense to me, it would help to understand the way things really work in the system and is in the interest of reducing the legitimacy of the world intellectual property system.

The point of reproducing the protected work freely, openly and with no respect to it, to show ones confrontation to the system may be understood. I like the approach that if you do it hidden and secretly, you accept the system but violate the rules whereas with free and not hidden copying of copyrighted property one shows disapprobation of the system. As much as I like the approach I would not start fighting for it on my own.

Promoting non-owned information and developing the measures to credit intellectual work are softer points and make sense to take into consideration. I find it important to credit the work of the creator, whereas I evaluate the free distribution of ideas and intellectual products.

Monday, November 16, 2009

Week 6-2: Social Engineering

A Social Engineering Case from Mitnick's "The Art of Deception" (Ch.2)

Private Investigator at Work
Three calls were made by the same person: a private investigator we'll call Oscar Grace. Grace had a new client, one of his first. A lady planning on asking for a divorce from her husband but had a problem with their money and savings being moved to an unknown account. Mr Grace had to find out whereto.

The First Call: Kim Andrews
"National Bank, this is Kim. Did you want to open an account today?"
"Hi, Kim. I have a question for you. Do you guys use CreditChex?"
"Yes."
"When you phone in to CreditChex, what do you call the number you give them--is it a 'Merchant ID'?"

A pause; she was weighing the question, wondering what this was about and
whether she should answer. The caller quickly continued without missing a beat:
"Because, Kim, I'm working on a book. It deals with private investigations."
"Yes," she said, answering the question with new confidence, pleased to be helping a writer.
"So it's called a Merchant ID, right?"
"Uh huh."
"Okay, great. Because I wanted to make sure I had the lingo right. For the book. Thanks for your help. Good-bye, Kim."

The Second Call: Chris Talbert
"National Bank, New Accounts, this is Chris."
"Hi, Chris. This is Alex," the caller said. "I'm a customer service rep with CreditChex. We're doing a survey to improve our services. Can you spare me a couple of minutes?"

She was glad to, and the caller went on:
"Okay - what are the hours your branch is open for business?" She answered, and continued answering his string of questions.
"How many employees at your branch use our service?"
"How often do you call us with an inquiry?"
"Which of our 800-numbers have we assigned you for calling us?"
"Have our representatives always been courteous?"
"How's our response time?"
"How long have you been with the bank?"
"What Merchant ID are you currently using?"
"Have you ever found any inaccuracies with the information we've provided you?"
"If you had any suggestions for improving our service, what would they be?"
And:
"Would you be willing to fill out periodic questionnaires if we send them to your branch?"
She agreed, they chatted a bit, the caller rang off, and Chris went back to work.

The Third Call: Henry McKinsey
"CreditChex, this is Henry McKinsey, how can I help you?"
The caller said he was from National Bank. He gave the proper Merchant ID and then gave the name and social security number of the person he was looking for information on. Henry asked for the birth date, and the caller gave that, too. After a few moments, Henry read the listing from his computer screen.
"Wells Fargo reported NSF in 1998, one time, amount of $2,066." NSF – non sufficient funds - is the familiar banking lingo for checks that have been written when there isn't enough money in the account to cover them.
"Any activities since then?"
"No activities."
"Have there been any other inquiries?"
"Let's see. Okay, two of them, both last month. Third United Credit Union of Chicago." He stumbled over the next name, Schenectady Mutual Investments, and had to spell it. "That's in New York State," he added.

Countermeasures against Social Engineering

Kevin Mitnick, in his book 'The Art of Intrusion', gives a list of countermeasures against social engineering attacks inside the company. It is important to motivate the employees to adhere to the protocols. A series of coordinated efforts include:
  • Developing clear, concise security protocols that are enforced consistently throughout the organization
  • Developing security awareness training
  • Developing simple rules defining what information is sensitive
  • Developing a simple rule that says that whenever a requestor is asking for a restricted action (that is, an action that involves interaction with computer-related equipment where the consequences are not known), the requestor’s identity must be verified according to company policy
  • Developing a data classification policy
  • Training employees on ways to resist social engineering attacks
  • Testing your employee’s susceptibility to social engineering attacks by conducting a security assessment
The list gives suggestions to the company - what can they do to reduce the chance of an employee (and therefore the company) becoming a victim of social engineer. What measures could there be just of the human, not technical, aspect. Also in the same book Mitnick gives guidelines to Training. From there I would bring out the following that should be indicated to any person and computer user:
  • Aim to establish a sense in the trainees that they will feel foolish if manipulated by a social engineering attack after the training.
It seems strange but at the same time.. it could give an impact, a little fear of becoming the fool one to fall into the trap.
  • Modify organization politeness norms — It’s okay to say “no”!
I find this an important one as I think one should really give out minimum of information concerning any kind of personal data or any passwords or codes and feel free to say "no".

Week 6-1: Hacktivism

Hacker culture has given many useful solutions to the computer users and has helped developing many open-source applications, free software and more. This is the clearly positive side to the public, but there is a darker side to it where it is hard to define if it stays in the good boundries. Whether hacktivism should include directly malicious methods like systems cracking, website defacement and DDoS attack, is debated even inside the movement. Both opinions do exist.

One example of hacktivism through DDoS attack:

In August 2009, the Melbourne International Film Festival was forced to shut down its website after DDoS attacks by Chinese vigilantes, in response to Rebiya Kadeer's planned guest appearance, the screening of a film about her which is deemed "anti-China" by Chinese state media, and strong sentiments following the July 2009 Ürümqi riots. Rebiya Kadeer is a business woman and political activist figthing for the rights of Uyghur minority group living in North-West China, who by Kadeers words are subject to systematic oppression by the Chinese government.

The hackers booked out all film sessions on its website, and replaced festival information with the Chinese flag and anti-Kadeer slogans. Spokeswomanof the festival, Asha Holmes said all sessions on the site had posted "sold-out" messages. She said it was not immediately known whether the rush on tickets was real. But when the bookings were traced to Chinese websites it soon became clear they were fake. Internet technicians have been unable to keep up with the speed of "shopping carts" filling once the sessions have been cleared of the fake bookings, she said.

Monday, November 2, 2009

Week 5-2: Different People, Digital World

A minority group that can make use of Internet to reduce alienation and prejudice might be students that for some reason do not come to campus very often. Our study program is also a version of this situation and the alienation is already minimized by different means - video conference, blogosphere, forums and chat. The students taking part of programs that are not aimed as IMKE is, could also benefit when the possibilities of network would be used intensely.

I found a study on this problem stating that the students who come to campus once a week or even less are therefore cut off of the intellectual community on campus. The study is called Implementation of an Online Intellectual Community in a Graduate Educational Setting and has been carried out in Claremont Graduate University. To see the importance and test the means for providing better communication online environment was settled and tested. The results showed that the students were very satisfied and felt stong connection towards other members after being active in the environment.

Thursday, October 29, 2009

Week 5-1: Hacker Ethic

A funny and intriguing definition or term I found when browsing the Jargon File lists the characteristics of hackers told by themselves. The term is "You know you've been hacking too long when". And from the list another great letter combination "SO". Funny was first of all to find a term like that and also the fact that hackers have reported those measures themselves, noting that they have been hacking for too long.

Hacker Ethic is widely found in today's web in several portals and communities. While looking around in the web to read more about hacker ethic and the usage I found an example of the "Real World" hacker ethic in wine production. A blog called Open Business discusses the implementation of hacker ethic in producing innovative wines using the shared technology by other producers. So some great Sauvignon Blanc was created in South Africa using Kiwi and Aussie technology - great produc from mundane sources.

Monday, October 26, 2009

Week 4-2: Ubicomp

"Military Estonia", "Subcontractor Estonia", "Merchant Estonia" or "Innovation/ICT Estonia". Which one is closest to Estonian reality? I would exclude Military while I believe Estonia does not lack freedom or openness and Merchant while purely transit-based is Estonia not. Innovation Estonia as "Grand Slam" would be desirable but the "Silicon Valley" with no respect to social aspects should be avoided. I agree with the evaluation from lecture that "Subcontractor Estonia" is the closest to reality at the moment. There has been and still is strong will to belong to Europe and develop towards Northern Europe. Innovation is much spoken about, in reality it could be more represented by successful projects and developments and Estonia could reach something between Subcontractor and Grand Slam.

Social dimension has important part in developing future network society. Reaching ubiquitous computing needs strong input from 'hacker society' which also means that social cohesiveness and caring in society have to be improved. Concentrating stricktly on business interests would hinder the process.

Week 4-1: Digital Divide

Digital divide is the gap between individuals, households, businesses and geographic areas at different socio-economic levels with regard both to their opportunities to access information and communication technologies and to their use of the Internet. The digital divide reflects various differences among and within countries (OECD 2001).

Digital divide may also be caused by poor design of application. According to some surveys by Emor there were 42% of Internet users of age 15-74 in February 2002 and 66% in 2007. The number of people who are able and willing to reach Internet is rising but while they are interested in some kind of usabilities they are often not aware of the variety of services they could access or the design of the applications is confusing, not at good level of usability or difficult to learn. Consequently they avoid those. For example the e-Tax Board was first launched with so poor architecture that even technically experienced users had difficulties to navigate and reach the destination. I suggested some acquaintances to use e-Tax Board to get overview of some tax problems they had and they looked at me with great surprise asking if I thin they are some scientists to use this.

So I think one criteria to get computer users to use more Internet applications is to design them suitably for the user group they are intended to. Another problem causing great digital divide is the lack of interest from the group not acquainted to the new technologies. In rural areas the youth is certainly motivated to use computers and surf the Net but older generations are more difficult get involved.

Based on "Digital divide and how to bridge it" Emor (RISC study) survey indicates that non-users of the Internet account for 58% of the Estonian population bracket in the age group 15–74, i.e. 607,000 people, as of February 2002. So there was 42% of Internet users. In the end of 2007 there was 687 000 Internet users of age 15-74, which is 66% of the population of that age.

The Internet availability in Estonia is rather high in my opinion. First of all I guess it is possible to have Internet at almost any household if there is interest for it. There are very many public networks in towns. Without personal laptop there are libraries and several other Internet access points, but not so much in rural areas. In rural areas there are less possibilities for almost anything (to leave nature out) so it seems logical. But this may be one reason for digital divide for elderly people as they have less interest and skills for technology.

Monday, October 19, 2009

Week 3 - 2: Scams

The internet frauds may be either technological solutions or social engineering. I guess the technological side is more understandable at the first point - someone has the knowledge, time and interest to hack something and get access to critical data to profit. The social engineering part seems to be difficult for me. To combine social engineering and technological solution for example using DNS and visibly cheat users to give out their data is more understandable than to just get someone to make a bank transaction for me as a stranger.

It seems unbelievable that someone gives huge amount of money just like that. But reading more about it, I must believe there are so many people who just get scammed. I know some people who make a monthly trasaction to another side of the Earth while "they have a child there". A child who does not have parents and who is very poor. The "parents" receive some photos and see "their child". I suppose there are organizations dealing with the problems of orphans and raising money but having not much knowledge of those I would be very suspicious. And hearing an adult happily saying that she has a boyfriend in Africa who tells her when to be online for chat or if she is allowed to go to a party or not - "he cares you know" .. is just unbelievable but true. And the african "came to my skype just like that, he found me himself"...

On the websites like Scam O Rama.. I am just asking how do anyone find time and will to deal with sending back emails to such time wasters if he/she already gets that it is a scam. I never open emails from "strange" senders. If a stranger needs to write me they better explain the reason at the subject field. And "click to win one million" or "super offer only for you" is not a good one. Reading one case of Scam O Rama was enough. I find it to be good study material for those who tend to believe such offers. Otherwise it may be amusing to read it if one has nothing else to do. To react as a scambaiter.. I can not understand.

From the ethical point of view the sites telling about scambaiting are useful for study purposes on internet safety. On scambaiting, in my opinion, it is not unethical to fool back on the scammer but I do not think one should do it as it is such a waste of time. You never know the person behind it and you feel him/her important enough to get a share of youd time? I do not think so. Trying to get some profit from someone who scammed you is not ethical. It is not ethical at any point to act according to: "I do it because he/she did it to me" if it is a negative thing. Ofcourse it is subjective to evaluate on things but as long as the evaluation is made legally - a crime or not - it should be clear.

Week 3 -1: Echelon

Reading the article about Echelon system surely makes one think more about the way things work in the business and defense sector. Information from the Echelon network and other parts of the global surveillance system is used by the US and its allies for diplomatic, military and commercial purposes. If needs dating back to the years of war concerned mainly military and defense questions, they now follow the information about businesses abroad to get better contracts to help the well-being of their countries. This seems highly inappropriate in the means of international competition and ethics of the action is highly questionable.

To the global community such information seeking has different effects. Firstly, if communities know about the surveillance, they probably change the way they communicate, trying to avoid being intercepted. Secondly, when being unaware of probable interception, the outcomes, contracts and new deals are altered in comparison to what they might have been without someone getting inner information. The memory storage capabilities today are growing so much that on the one hand it seems like it is possible to follow and save everything. On the other hand the load of information going around has grown at least at same speed and finding the important one needs more and more work.

Week 2-2: Net censors

I read the reviews of my coursemates and I really struggle getting to the point of downloading and trying out one of the software mentioned in the lecture. I understand that there is more trouble than reward of them. If I think of downloading the software to the computer for my children to be protected from harmful information, I first come to the idea that if they want to search for some restricted materials, they must have spoken about it with friends and will see it anyway. If they get the idea of having a censor on their computer they will figure out how to remove it. If I wish them not to enter some sites.. I would ban them through router and hope they won't get to that themselves. So I have not completed the assignment on time but maybe I will in close future before the end of our course to truly see the trouble myself.

Week 2-1: Non-market production

The real applicability of non-market production on my field of interests. I had hard times finding an example here. Being a student and mostly interested in design solutions and practice I browse through lots of tutorials that are free online. Some practitioners share their work and experience and I get to train myself thanks to them. I also use some clearly market production tutorial sites but only the free parts of it. So I can profit personally from the number of tutorials they share freely hoping for me to become their customer and pay for more tutorials, training and conferences. I find it great that the professionals share their experience and help beginners to get on going with new software more easily.

Thursday, October 15, 2009

Week 1 - 2

Robert Theobald's question of "mind-quake" - It is better if our shifts in thinking are small and frequent rather than large and catastrophic. All of us must become more competent at managing mind-quakes. The big changes in everiday procedures might bring us to mind-quake if the change has been so fast and enormous that we had no transformation time or means.

First example to come to my mind is the closest to us - the way we work at IMKE. It is not much difference to many of us. But to imagine giving an old-school professor the task to make a lecture so that he has hypertext materials and students should produce a collective conspect. No papers, pens just open laptops, projector etc.

Another mind-quake is the way elderly people must react when have always received their pensions from post office and suddenly have to go and get it from ATM. What does the machine mean to a person who never dealt with one. On the news there was an interview with a bank assistant who was helping people coming to the ATM first time. There was a long queue behind one machine whereas the one next to it was idle. The assistant invited the next lady in line to come to this machine. The lady stood still saying that her money has always come from this certain machine and she will not go the next one.

Charles Handy formulated paradoxes to come in the society. One of those is the paradox of intelligence. Intelligence is the rising form of property; yet such assets never appear on company balance sheets. I imagine it is also a kind of mind-quake to the people who are used to the idea that you must physically work hard to receive your salary and this can be calculated in the work hours. Nowadays companies must take into account their intelligence rate to be competitive. The way I see it, is that companies do profit from their intelligence if it comes to creation of software or any other creative product but the way to write it down still remains the same - working hours of this and that worker. Still the salaries of the workers differ while they are evaluated by their intelligence (and resulting productivity). On the other hand there are companies selling business intelligence as a service. They could name their outcome as intelligence and have it on the balance sheet?

Manuel Castells has described information society also with the transformation of work and employment. There will be a growth of self employment, temporary and part-time work. Particularly for women, he adds. I feel related. Flexi-workers who work without fixed time, place or regulations are certainly emerging phenomenon while professionals feel the earge to be more independent and choose freely their working hours. I share the idea that in future there will be a shift in employer-employee relationship as employers become the clients of those who were employees so far. Castells claims that this shift will procuce more stress and discontent. I do not agree on that while I find that the flexi-worker, temporary or self employed worker needs to have stron self discipline to achieve what he/she has taken as a goal. Without the ability to push yourself to work it is really easy to get stressed. In this case I suppose it is easier to stick to traditional work relationships.

Wednesday, October 14, 2009

Week 1 - 1: Himanen

Pekka Himanen' review on Information Society looks not to the far future but takes into account the changes ahead before 2010. The paper discusses different trends in Europe that affect the development of information society, the values to be kept in mind during the change process, different development models and concepts for social change. Interesting points I found: agreement on flexible working hours, problems with health coming from no physical activity at work, leisure time or teleworking and proactive behaviour.

My experience so far has shown that making the agreement on flexible working hours is not a complicated task. For sure it depends totally on the nature of the company. I have chosen companies that respect the values given in the paper - the balance between work and leisure must be met. I value highly the opportunity to choose your own best time for working while all the people do not share the most productive times of the day. Creative workers often get maximum out of themselves late at night therefore the company can profit the most when allowing the person rest in the morning and start later on. Seems reasonable for me. At that point of course it might come in handy to agree on some hours of the day when all employees must be accessible so that the "morning" and the "evening people" could meet up for teamwork purposes.

Employers should take into account the effect that sitting infront of a computer eight or more hours a day has on his/her workers. Himanen also points out the importance of physical activity during the day. My experience again shows that it has been counted with and various possibilities have been provided to takse some time off and relax at the office as well. Somehow more complicated for me was to share the work and leisure while working at home. Telework can have stronger effect on the health than working at the office with collegues.

Himanen describes three scenarios for future development in information society: Silicon Valley, Singapore and Finnish. The latter seems rather odd at that point, maybe a better name could be found. But the idea is that none of those is a positive scenario and bringing in the fourth combined model is needed. He uses terms proactivity and innovation to describe it. Innovation has been discussed a lot, we know we need to be innovative and find new ways to do things to become more productive. In addition he says that we should no longer focus on reacting to something that has already happened; instead we should act beforehand and boldly lead the way. I find the approach very approximate, saing a lot but not much.